Stories from the families we support.

“I found Care Together/Mel and her team of pink ladies responsive, quick and attentive in pressurised circumstances where the maintenance of calm and professionalism were priorities. Physically present when it mattered, kind and attentive. A service the community is very fortunate to have on its doorstep. All the benefits of a privately owned local business.”

“Both my wife and I joined Care Together in June 2026. The care is for me but the carers also assist my wife if they can when they are here. I was fortunate that the carers looking after me l had already known from my previous carers. We had to leave that company as they had forgotton the overall principles of caring. A lot of their staff had also left, some going to Care Together which is why we decided to follow them. And honestly we are so pleased that we did. We get treated and cared for as individuals and they are so keen to ensure that we are looked after properly and that when they leave we are comfortable, clean and tidy. It is so important to me that l feel good and ready for the day ahead or for the night ahead and they work so hard to make sure that when they leave me l am as settled as l need. I am so grateful for their freindly, professional attitude. I hope this can go on like this from now on. Excellent.”

“The service is consistently excellent. The company is quick to respond to any new requirements. The online reporting is a huge help. All the carers have been a great success with my father. He loves their visits.”

“The wonderful Pink Ladies. We couldn't manage without them. The whole team have provided both my elderly parents with exceptional care and support over the past few years. My dear Mum passed away a few months ago, but Dad has continued with their visits which have become a very important part of his week. The carers are all so kind, compassionate, respectful, patient and professional. The management are wonderful, always at the end of the phone and always flexible to our changing needs. I would recommend Care Together to anyone looking for support. You wont find anything better.”

“Care Together is an amazing organization that takes care of our family member. Always prompt, kind, thoughtful and caring. We couldn't ask for better care. We are so thankful that Care Together was recommended from someone in the village.”

“A well led and competent team who give professional and thoughtful help at all times. Always a step ahead they anticipate any problems and respond with care. Always on time with a cheerful smile they are supportive and dependable . The care of the Pink Ladies is greatly appreciated and a backbone of my life.”

“I enjoy my visits from the Pink Ladies and I find them entirely satisfactory.”

“My mother has been a Care Together client for over 4 years now and I really could not cope without them! As time has gone on, the team has taken on more and more, reducing and sharing the load on me. Although my mum is the client I get a real sense that I am included in the package of care as well and I am actively supported. This is the first time I have had responsibility for an aging parent and I have been supported and guided from the early days when it became apparent that mum needed more help than I could give on my own. The Pink Ladies are wonderful people! Having local people working for local people from a local office is invaluable.”

“As a family, we have found Care Together an absolute life saver where dealing with my elderly father is concerned, who has Alzheimer's and Dementia. Previously he was finding it difficult to deal with personal care, and was reluctant, to allow a family member to help him. Since engaging with Care Together, he is now willing to engage thanks to the Care Together team who are positive, cheerful and highly professional, which, as a result, has taken the pressure off us as a family. Dad now looks forward to a Pink Lady arriving to help him each morning”

“Care Together has supported Mum with daily care for a year now. The carers are reliable, kind and supportive and Mum has made friends with them all. Communication with the team has been excellent especially when Mum's needs changed they adapted her care at short notice. We would highly recommend Care Together and are very grateful for their help in enabling Mum to stay in her own home.”

“Care together are an amazing team who help us immensely with our dad. This enables him to stay in his own home. They do regular checks to ensure that superb care and attention is given. We are truly grateful to them.”

“My cousin really likes the carer she was matched with and feels very much at ease in her presence. The process to organise care from my perspective was well organised and I was kept informed at every stage.”

“Care Together Ltd is a wonderful team, absolutely ace. I never cease to be amazed at their achievements, they are a formidable team indeed from the very top management to the Pink Ladies who attend to the clients, they all work so well together, usually very unassumingly and make everything happen so smoothly. They are always there, do not let anyone down. They are part of our family, so kind, so caring, so attentive and understanding and yet so very professional and trustworthy. I could not manage looking after my husband without their support both practical and emotional.”

“Excellent care, kindness and attention always shown to my father. They have never let us down and arrive on time. Office staff are at the end of the phone for any problems or questions that may arise. I would have no hesitation in recommending this company. Our grateful thanks to them.”

“Power of attorney for elderly couple. The wife spent six weeks in hospital following a stroke and then moved to nursing home. Care Together arranged to drive the husband to hospital each day and bring him home after visiting his wife. They then liaised with the hospital and nursing home regarding the transfer, ensuring that the move went smoothly. They had previously taken the husband to the nursing home to inspect the facilities and available room. At all times Care Together kept in touch with all parties to ensure the best care possible was being delivered. As the power of attorney, I was consulted and kept fully up to date at all times. Care Together went above and beyond to assist this elderly couple and continue to do so.”

“Our 99 year old father has been receiving support from Care Together for over a year now. The carers and the managers have provided an extraordinarily good and caring service. They have been completely reliable and infinitely flexible. Without their service, our father would find it very difficult to continue living alone in his own home, and it gives us, his children, peace of mind knowing he is in safe hands and we would be alerted to any issues. We feel Care Together is very much part of our family.”

“Care Together is kind and very caring to my mother and me. When my mother got ill they were able to provide extra care at short notice which gave me such peace of mind as I was out of the country. My mother thinks of them as her friends rather than carers. They are efficient and always turn up on time and communication with them is always good.”

“Care Together is a group of amazing women who have enabled my very elderly mother with mixed dementia, to continue to live in her own home aged 95, and it is mum's most fervent wish that she can stay there for her remaining time with us. I feel confident that, if anyone can make that happen, The Pink Ladies can! They have transformed my life too as I have been able to transfer much of the load to them over the past two years. Nothing fazes them, they've 'seen/heard it all before', they are kind, warm, and genuine and they always go the extra mile. The management and leadership of this company are exemplary.”

“As a family, I don't know where we would have been without Care Together. As a son looking after elderly and infirm parents Care Together have been an invaluable partner enabling us to provide the care both parents have needed. Individually the carers are kindness personified, the company is professional and well-led. I cannot recommend them highly enough!”

“I am exceptionally grateful to Care Together for the care and support they gave, not only for my mother, but also to me. With her condition, my mother's needs changed sometimes daily, but they always managed to ensure she had the best care possible on that day. They listened to and respected her frame of mind, but at the same time encouraged her to make the most of her day. Communication was good and changes in her routine or well-being always updated.”

“Care Together have been invaluable to me in the care of my aunt. I live four hours away so needed a trusted company and they delivered everything I could have hoped for and more. The manager and her entire team are so caring and understanding and have made life so much easier for my aunt. Nothing seems to be too much for them and it's refreshing to find a team that all have superb standards and genuinely care. Thank you so much Care Together - I would not hesitate to recommend you.”

“I cannot fault the care Mum has received over the last three years. Every member of the team has been unfailingly competent, kind and compassionate. As Mum's needs have changed Care Together has been flexible and helped us with making the best choices for Mum. Communication is always excellent at all levels and they have supported family members at tough times too. Mum has now moved into a nursing home and we are missing the carers we have come to know so well. I wholeheartedly recommend Care Together.”

“Care Together has supported Mum with daily care for the last year. We have appreciated the excellent communication and care that they have provided. Helping us to be assured that Mum is safe and her health needs are taken care of with excellent personal support.”

“The work and support of Care Together allowed my mother to be in her own home for six months following a stroke before she moved into a care home. All of the pink ladies were lovely and endlessly patient and kind with my mum. The management are fantastic and so knowledgeable on issues with the elderly. They have given me lots of support and advice too which has been so helpful.”

“Care Together is consistently excellent. A faultless service with the highest standards. This coupled with superb all-encompassing care means you can have total peace of mind. This was recently tested when one of the team spotted a serious medical problem with my mother and called the doctor. We were really grateful for her quick thinking. Under the manager's expert steerage, all of the staff provide a supremely reliable, capable and professional service. We are very lucky to have such an outstanding and friendly care team based in our village. I would recommend them wholeheartedly without hesitation. They definitely set the standard.”

“I live over 200-miles from my father, and he has been looked after by his pink ladies for several years now. As time has passed and his care needs have changed, the manager and her team have been brilliant. I have no worries about the level of care provided by these wonderful people. They have made it possible for him to stay in his own home that he shared with my late Mum. All I can say is thank you.”

“My great aunt’s dementia accelerated during Covid lockdowns. She had managed to live independently but was now struggling on many fronts. We turned to Care Together for home care, and they provided this for almost a year, until it was necessary to move her into a care home. The support we received from Care Together during that time was outstanding and made a difficult situation much easier. Without fail, I felt that her welfare was always the absolute priority for the owner and her team. She had four regular carers, all of whom were friendly, reliable and professional. No appointments were ever missed or even delayed – no mean feat for a smaller agency operating through what were challenging times for all of us. She became very fond of all the carers. Even at the end, Care Together went the extra mile by juggling schedules to ensure care was provided until the admission to the care home (much delayed by Covid) could finally happen. We remain very grateful for everything they did.”

“Care Together have provided reliable, friendly and practical support to Mum and myself over a three year period. Her care was mainly in the form of cleaning and company, and she looked forward to the weekly visit from her carer. Mum and the family were very well supported by one of the managers in helping to create a comprehensive statement, forward planning wishes. When Mum's needs increased, additional visits were provided until residential care could be arranged. The management were able to give very helpful advice about choosing residential care, which was much appreciated given how daunting this task felt at the time. Mum is now settled in a care home, but still chats about the times she spent with her carer and appreciated the support that enabled her to stay in her own home for as long as possible. I would not hesitate to recommend Care Together.”

“I engaged Care Together for my mother. The manager came and sorted the paperwork effortlessly, to start with it was for cleaning and chatting, to ease her into more care. With Covid, I cancelled and they were very understanding and held me on the books for later. Mum deteriorated during covid, not understanding it at all. I then approached the manager to re-instate care and introducing more actual care. Our main carer eased Mum gently into personal care. We quickly went from just 2 days a week to 3 days a week. Mum then started to deteriorate more and the manager kindly rearranged her schedules at short notice to increase the care to 5 days, then 5 days, twice a day and then we had in place 7 days 3 times a day. End of life came very quickly and unexpected to me, the team and medical staff. They put everything in place and leant me equipment etc. The team were lovely, compassionate, kind and helpful throughout the whole time and very supportive afterwards.”

“The carers are prompt and there is an effort to maintain consistency of carers. When my father fell in the house they dealt with the situation calmly and called an ambulance. On his return, the carer was there to meet him and settle him back into the house. He has set times for care when they are to come which helps my father organise his day. The manager is happy to meet to discuss his ongoing needs and has been helpful in planning future care.”

“My father has dementia but thanks to Care Together he is able to stay in his own home. The carers are all lovely, he gets on well with them all and looks forward to seeing them every day. They listen to him and they leave me messages if anything needs attention or phone if it’s more urgent. During the lockdown they also took over his cleaning which was a godsend. They have never let us down, they are so reliable and I would recommend them to anyone.”

“I cannot put into words how much Care Together have supported us through my mum's Lewy body dementia and my dad's cancer diagnosis. They go above and beyond and become very much part of the family. They have always been a support even at short notice.”

“My aunt had outstanding care right up to the end. All carers demonstrated compassion, professionalism, excellent communication opportunities, and endeavoured to maintain my aunt's dignity throughout her care. There was genuine affection shared between all staff and my aunt. It takes a good leadership team to have these consistent outstanding qualities in all the staff and that is why Care Together epitomises their name. They really do all care together.”

“They look after my mum so well and she is so pleased to know that they come when arranged. It is so good to know she is getting looked after so well whilst I can’t get there due to COVID-19, and the staff let us know how she is and her wellbeing.”

“I regard myself as extremely fortunate to be cared for by Care Together. The carers are efficient, but also kind, gentle, considerate and it really is a pleasure having them. They also always come at the time stated. One can always be sure of that. They deserve the utmost praise and I do thank them so much for making it possible for me to carry on living in my own home.”

“At the time I felt that nobody official was on my side healthwise. Care Together picked me up, dusted me down and helped me fight back! I am very grateful.”

“Care Together are professional and reliable and of course extremely well trained just as one would expect or hope for. What they add to this perfect caring service is the degree of support to the family as well as the client. They are available at any time and go out of their way to make things as easy as possible at what is a difficult time and they do so with grace and good humour when appropriate I cannot recommend them enough.”

“I have a carer for one hour twice a week. They are very personable and efficient in a friendly way.”

“Care Together work as a cohesive unit to provide my mother with excellent care, friendship and support. As my mother's dementia progresses and changes, Care Together change, adjust and update their care plan to suit. They are also proactive in finding outside activities for my mother to enjoy and escort her to. A wonderful and delightful company to deal with.”

“Care Together is an extremely professional agency who have supported my mother and ourselves as a family for the past three years. All the carers were professional and competent and gained mum's trust very quickly. The managers were always on hand to answer queries and offer advice and went the extra mile to help.”

“This is a highly organised and caring service. The staff are polite, friendly and competent. They are prompt, reliable and advertise any changes in advance. Careful monitoring of all aspects of care is undertaken and we cannot fault these lovely people. It is a real "family" atmosphere amongst them.”

“My mother was initially hostile to the idea of any outside help provided to her in her home but now has nothing but praise for Care Together. The first visit to ascertain her needs was very sensitively handled, and put my mother completely at ease, and the allocated helper has been a great success. The decision to set aside 15 minutes at the end of the session for a friendly chat, has helped enormously to combat loneliness and provide a new friend outside her family.”

“Pleasant greeting on arrival. Good timekeeping. Ask for anything special needed. Routine jobs are carried out well. Enjoyable to get a visitor.”

“My Mother has been using Care Together for 5 years. Throughout that period, the standard has always remained very high. This agency consistently shows a real interest in its customers and will do those extra things that make a difference to someone's quality of life.”

“We are very pleased with this care agency. They are caring and helpful. Recently when we had an emergency situation they responded quickly and appropriately and continued to care even, after the emergency was over. They stayed in touch to make sure we were able to manage the situation and I knew I could call on them if I needed any help. I particularly appreciated the personal touch and their genuine care and compassion.”

“I would certainly recommend this care company. I am treated as an individual who really matters to them. They are polite and friendly and I enjoy their company. As a team of carers, they communicate well and like to speak to any family members when they visit. I appreciate all their help. They are willing to step in and sort out any problems at short notice which is marvellous. I am very lucky and do appreciate all their care.”

“The carers always do what is required courteously and efficiently. They are always punctual and correctly dressed. They are considerate, patient and encouraging. They are cheerful and make me laugh, particularly if I am a bit down. They are a pleasure to work with. The management team are helpful in placing carers I get on especially well with as much as possible. They went above and beyond their normal help when my late husband was ill and arranged extra support at short notice. I could not manage without them all.”

“My Dad has been having care provided by this agency for about four months. One session a week for social support and another for support while having a bath. I have been able to work closely with the staff to initiate the carers, introduce them to Dad and increase support as needed. Nothing has been too much trouble for them and my Dad is always pleased to see the carers who are always friendly, respectful, smart and caring. My Dad was ill before Xmas and while he was still poorly then so was I. I was too poorly to be able to care for him for a short time. I was able to phone the emergency number and get help. My Dad lives with me and as a carer, I feel hugely supported by this company which then enables me to have more strength to care for my Dad.”

“The service was extremely reliable over the six years that we used Care Together. I or my sisters were always consulted as part of the care planning process, mostly by email or else by phone. The care staff were without exception very kind and respectful to my parents. With their positive and jovial manners, they were able to get my father who was slipping into Alzheimer's responding back which was a delight to see. At the same time they were very professional in the physical care they were providing and he always seemed comfortable with being washed, dressed, moved around, etc. Contact with the office was very efficient. They certainly made our father's last few years more comfortable and enabled him to stay at home until his final year. They are continuing to support our mother on an occasional basis now that she is in a care home, mostly taking her back to visit old friends in the village or attend dentist and hospital appointments and the like. We strongly recommend Care Together.”

“The service that Care Together gives is wonderful. Their team of Carers are caring, efficient, cheerful, experienced and everything one could wish for. Generally, they have been very supportive to me and Mother who suffers from severe dementia and cannot communicate. The office staff also are great, always cheerful, helpful and efficient. I use another agency for care for my aunt and they are not nearly so good. I would recommend the Agency wholeheartedly.”

“Dad had Parkinson’s Disease and as his health progressively deteriorated and his needs increased his "Pink Ladies" from Care Together were there providing excellent daily support 3 times a day. All of their carers were committed and compassionate. Dad finally passed away 22nd Dec 2016. We cannot thank Care Together enough for all their care and support through this very difficult time.”

“Cannot praise this team of ladies highly enough. Extremely caring and efficient team, father in law was treated with dignity and respect at all times. They also communicated promptly and efficiently with the family whenever there was a query in order that he received the very best care possible.”

“Together with the rest of my family, I would like to say how impressed we have been with Care Together. Early in 2016 my husband, who was already suffering from dementia and other health complications, developed personal care needs that I and my family simply could not meet. Care Together were recommended and they came three mornings a week to get him ready for his visits to dialysis. Sadly his health was deteriorating rapidly and he went into hospital for several weeks before coming home for the last twelve days of his life. Care Together came to the rescue again, providing excellent daily support and end-of-life care, morning, afternoon and evening. They were so good. All of their carers were committed and compassionate, not only to my husband's needs but also to mine and the family's at a very difficult time. And after he died they kept in touch, giving me welcome moral support, which was way beyond the call of duty. We cannot thank Care Together enough or praise them too highly.”

“A small but highly impressive agency with a professional, demonstrably caring approach. Evident from the top down. Always friendly and helpful definitely go the extra mile.”